Ridemakerz customer service is awesome

I'm really impressed by this company, their customer service is top notch and they follow through with everything they say they are going to do.

I received my replacement Mini on Sat, as promised, they didn't wait for me to send mine back which is really cool..

Their website is pretty good, but there are a couple of issues with it that need to be refined a little. When I ordered my MINI I added my giftcard info, but apparently the web page doesn't automatically enter your giftcard unless you hit apply, the apply button wasn't very obvious to me so it didn't apply the giftcard amount. I also forgot to fill out my Certificate of Title and forgot to check the box that I wanted the stock wheels. After I hit the buy button, I found out the giftcard wasn't applied to my purchase and they charged my card the entire amount. I immediately sent them an email stating all the issues I had. I spoke with a customer service rep,and she fixed everything, she credited my account with the giftcard amount, and since the order already went out (they are super speedy for fulfulling orders) she sent me the stock wheels in a separate shipment and the Certificate of Title via Federal Express, without charging me additional shipping charges.

That is awesome customer service, it's nice to know there are still companies that put the customer first. I will definitely be buying another Ridemakerz car in the future!!!